Cellular One San Luis Obispo
Centennial Puerto Rico
We’re glad the hard reset fixed your issue. This operation might be something you want to do on a routine basis to prevent any future issue.
You might try some other on-line troubleshooting provided by your carrier at our Additional Help page or you can contact one of our Technical Specialists at 888-881-2622.
If you choose to call, keep the following items in mind:
1) Make sure you have the device with you.
2) Call from a device other than the one with which you have questions.
3) Insure the device has been fully charged or have a home charger available.